iPhone Apps

Created by Cesar Trevizo, Modified on Tue, Sep 29 at 11:34 AM by Cesar Trevizo

iPhones are on our MDM and will have updates and apps pushed by us. If you need any specific app, please submit a ticket. The default apps that the iPhones have are:

Outlook
Teams
Microsoft Authenticator
Excel
Microsoft Word
OneDrive
OneNote
PowerPoint
Edge
Google Chrome
Google Docs
Google Sheets
Google Maps
Google Authenticator
Google Slides
Google Drive
Acrobat Reader
DocuSign
Zoom Workplace
Duo Mobile

Name	Host	Duration	Description
_x_w	nmped.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	nmped.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	nmped.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	nmped.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	nmped.freshdesk.com	2 months	Used for user authentication.
wf_order	nmped.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	nmped.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	nmped.freshdesk.com	Session	Denotes which filter is applied for the tickets list.